SHIPPING AND RETURNS
SHIPPING POLICY
FIG offers free regular shipping for orders overs $50 (before tax) across Canada the United States (excluding Hawaii, Alaska and Puerto Rico).
For US orders we choose the best courrier based on your location and shipping delays. A flat rate of $12 is added to your invoice if you don't meet our minimum of $50.
For any questions about our shipping policy, please contact Customer Service at 1 855 687-0344 or at info@figclothing.com
ONLINE PURCHASES
At FIG, your satisfaction is our priority. That is why we offer you the possibility to return your item within 30 days from the date of purchase. The item must not have been worn or altered and tags must still be attached to it.
To return your item, place it back in its original package and follow the instructions written on the order form. Shipping charges for the return will not be refunded. Refunds will be issued in the same method of payment as the original payment.
ATTENTION - Masks, towels, and items in promotions at 50% off and more are final sale - they are neither exchangeable nor refundable (this will be mentioned on the product page if this is the case).
RETURN ADDRESS
CLIENTS IN THE UNITED STATES
FIG Clothing C/O CROSS DEC USA Inc.
148A Bryce Blvd.
Fairfax, VT, 05454
USA
IN-STORE PURCHASE(S)
If you are not satisfied with a purchase you made at one of our retailers, please contact a representative from the store where you purchased the product. Thank you !