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Earning points

Earn points in many ways and turn them into exclusive discounts!

Rewards Chart

Turn your points into discount coupons and enjoy your FIG CLUB member benefits.

FIG-CLUB-programme-fidelite

How to redeem points

1 – Click on the FIG CLUB crown at the bottom left.

2 – Log in to your FIG CLUB account.

3 – Click on Redeem points to generate your discount coupons.

4 – Go to My Coupons and click Apply the discount will automatically be added to your cart.

5Unused coupons at the time of purchase remain available in the My Coupons section.

Frequently Asked Questions

Get all the answers to your questions about the rewards program.

Joining the FIG CLUB is simple and free! Simply register on our website or via our widget (on the left side of your screen). In just a few clicks, with your name, email, and password, you'll be part of the community. From the moment you register, and with your first purchase, you'll start earning points!

Every purchase counts! For every dollar spent online, you receive 1 point. And that's not all: special missions and seasonal offers allow you to collect even more points. Tip: Subscribe to our newsletter to never miss out on our exclusive opportunities!

You can check your points balance directly in your FIG CLUB area by logging into your account on our website. Your balance is displayed in your member profile.

1 - Click on the FIG CLUB crown in the bottom left corner.
2 - Click Redeem Points to generate your discount coupons.
3 - Go to My Coupons and click Apply: the discount will be automatically added to your cart.

Your points history is accessible from your FIG CLUB account, in the “points history” section. There you will find details of points accumulated, used and in progress.

Coupons not used at the time of purchase remain available in the My Coupons section. They have no validity period.

Our program is simple and unique: one level, benefits for all.

If you are having trouble logging in, we recommend checking your login details (email address and password). If the problem persists, contact our customer service at info@figclothing.com so we can help you regain access to your account.

Yes! Coupons are applicable to all sale items.

Your points are personal and cannot yet be transferred. They are reserved for you, a loyal member of the FIG CLUB.

Our discount codes are personal and linked to your FIG CLUB account. They cannot be shared or transferred to another person.

Good news: yes! You continue to earn points even on sale items, unless otherwise stated.

No, only one coupon can be used per order.

Yes, if you already have a SHOP user account, you can become a member of the FIG CLUB. Simply sign up for the loyalty program through your SHOP account to start earning points.

If you return an item, the associated points used for the purchase will simply be added back to your account. If you have any questions, our customer service team is always here to help.

If an order is canceled, the associated points used for that purchase will also be re-credited to your account. If you have any questions, please contact our customer service team.

Your points don't disappear: they remain associated with your account. By rejoining the CLUB, you can easily recover them.