Hello Sharon, thank you for your feedback. The Rimini pants are made from EcoVero, an eco-friendly and sustainable fabric. Because of the nature of this material, it's one of the few items in our collection that isn't machine washable. We understand this might not have been ideal, and when you reached out to our customer service team, a full refund was offered in case you weren’t fully satisfied with your purchase. That offer still stands, should you decide to take it up.
CS